Our Team

Customer Service Representative

Najeeb joins the CEO as a customer service representative. Before working at CEO, Najeeb worked for USAID as a senior administrative specialist in Kabul, Afghanistan. He also worked for the U.S. Embassy in Kabul as an interpreter and linguist. As a refugee, Najeeb knows how overwhelming the U.S. financial system can be when you are new to the country. Najeeb is passionate about helping people feel more confident about their finances. He wants to help clients learn financial skills and build credit so they can be self-sufficient, have a better life, and have more financial opportunities. Najeeb completed his bachelor's degree in economics at Pune University in India and is currently pursuing a master's degree in economics. His native language is Pashto, and he can also speak Dari, Hindi, and Urdu.

Senior Operations Manager

Zachary oversees customer and partner support, offers training to our non-profit implementing partners and identifies data-centered solutions to increase efficiency in a scaling enterprise. He previously worked for the IRC in San Diego, in their microenterprise program, helping entrepreneurs navigate the new business process in the U.S. He believes all financial institutions should prioritize the financial well-being of their clients over profit. He has a BBA from James Madison University, speaks Spanish and has TEFL certification.

Information Systems Coordinator

Terrence serves as the Information Systems Coordinator and is responsible for project and technology management and system/process improvements at the organization. He joined the CEO team as an AmeriCorps VISTA member after graduating with a Bachelor of Science degree in Information Technology from the University of Massachusetts at Lowell. Terrence believes every resident in the United States deserves the same financial opportunities to achieve higher economic mobility regardless of social or legal status. Terrence is bilingual in Chinese (Mandarin and Cantonese.)

Communications Coordinator

Josh is CEO's Communications Coordinator, developing and executing communication plans for the organization. He joined CEO after serving for a year as an AmeriCorps VISTA. He brings experiences from time spent in Michigan at a public relations firm and his previous VISTA service year at a mental health nonprofit in South Carolina. He believes a more equitable financial system is possible through CEO's ability to illustrate the barriers facing refugees and their new neighbors. He graduated from Central Michigan University with a B.A.A. in Integrative Public Relations with minors in Public Affairs and Leadership.

Finance & Admin Coordinator

Nawfal handles many responsibilities at CEO, lending technical and customer support to CEO’s 25+ partner organizations. Nawfal previously worked at the IRC office in San Diego, as a senior financial education specialist, working with CEO products and IRC clients. He joined the CEO team, taking on a new challenge and bringing his valuable experience from working on the other half of the IRC-CEO model. He has a Bachelor’s of Science from Al-Mustansiryia University, focused on computer science, and speaks Arabic.

Finance Coordinator

Rahmat supports CEO's operations as a Finance Coordinator by coordinating the protection of the organization assets, working with management on submission of high-quality financial reports, disbursing loans, bookkeeping, conduct reconciliation, and ensuring security and integrity of financial data. Before joining CEO, Rahmat worked in Afghanistan with UN-Habitat, the U.S. Marine Corps, and the Afghanistan Chamber of Commerce. He migrated to America via the SIV program in 2018, and joined the IRC in San Diego and worked in various Economic Empowerment program roles for three years. His educational background includes degrees in business administration from Dunya University and public administration and management from NIMA. Rahmat believes in CEO because of his experiences as a refugee himself, and knows how important access to information and affordable financing is to upward mobility. His native language is Dari/Farsi and he speaks Pashto, and some Urdu.

Deputy Director, Finance & Administration

Mary heads CEO’s finance and accounting functions and ensures CEO is in compliance with all federal, state, and local regulations. She joined the CEO team after serving as the Site Coordinator for the VITA Tax prep program at the IRC in San Diego. Mary also provided clients with financial literacy education, credit counseling, coaching and assisted with loan applications. Mary speaks Tagalog and holds a BS in Business Administration from San Diego State University.

Finance Coordinator

Nahaleh joined CEO because as an immigrant herself, she understands the importance of aiding marginalized communities, and wanted to work in that space. She brings diverse experience to CEO's finance team, including an MBA. She speaks multiple languages, and has lived in multiple countries, including India, Iran and the United Kingdom, prior to immigrating to America.

Senior Credit Strategy Manager

Gokcen oversees CEO's small business lending efforts and underwriting processes. Gokcen previously worked for an international accounting firm in her native country, Turkey, before working at the IRC in San Diego for three years. She graduated from Ankara University with a degree in Business Administration.

Senior Lending Manager

Senad oversees the entire lending process for clients from the initial application through the final payment. He was resettled in the U.S. by the IRC in 1998, and began working with the organization in 2000. Senad has lived the refugee experience, and understands the difficulty of transitioning to a new country. He believes CEO aides those struggling financially as he did many years ago. Originally from Bosnia, he speaks Bosnian/Serbian/Croatian as well as English.

INTERNAL LOAN COMMITTEE

Erica is a member of CEO’s Internal Loan Committee, in addition to her responsibilities with the IRC as Director of Economic Empowerment. She has worked at the IRC for 10 years after time spent in higher education and economic development. Erica knows moving the needle on poverty moves the needle on so much more, and that accessible finance is an important part of lifting people out of poverty. She helps integrate CEO products into IRC’s work. Erica earned a PhD in International Studies and MBA from the University of Denver and speaks French.

INTERNAL LOAN COMMITTEE

Jon is a member of CEO’s Internal Loan Committee, in addition to his responsibilities with the IRC as Deputy Director of Economic Empowerment. Jon is a licensed trainer of financial coaches, training nationally under a CNM Ingenuity license, and holds a master-trainer license for Credit as an Asset through Credit Builders Alliance. Jon believes CEO can directly address systemic issues facing low-income families and help make climbing the ladder a little easier. He attended Minnesota State University, obtaining a Bachelor of Arts degree in English Literature, with a post-graduate teaching certificate in ESL.